Return Magic vs. ReturnLogic: When to Make the Switch
As you scale your Shopify store, returns get more difficult to manage. Each retailer has a natural progression, which we call the Returns Hierarchy of Needs. When ecommerce retailers first start out, they can probably get away with manually handling...
Ecommerce Returns by The Numbers In 2021
E-commerce returns dominated the headlines in 2021 and we’ve learned more in the last 18 months than we have in the entire existence of e-commerce. Why? It wasn’t really a choice. The pandemic forced e-commerce’s hand and led to explosive...
The App Collective Recap
With so many apps on the market, how do you tell which is right for your Shopify store? We’re happy to announce that we’ve joined a group of SaaS platforms who are trying to make that question a little simpler: let us...
Exchanges Just Got Easier for Shoppers and Retailers
Exchanges can make or break your relationships with customers. A fast and easy exchange process can lead to higher retention, average order value, and lifetime value. A slow and challenging exchange process can have the opposite effect and lead to...
Introducing Expanded Warranties for Automated Warranty Workflows