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Returns Optimization 101

Returns are one of the most complex and pervasive challenges in ecommerce. They cost you sales revenue, incur shipping and labor expenses, and can result in a negative customer experience if not managed properly. But with visibility into returns data and a structured approach, you can move the needle.

About Course

Returns Optimization leverages returns data to enhance the shopper experience, improve operational efficiency, and ultimately grow your bottom line.

In this free course, you’ll learn the secrets to:

  • Streamlining your returns workflow so you can save 40+ hours each week
  • Drive exchanges and less refunds so you can keep more cash in your business and create a great shopper experience.
  • Analyzing returns data to gather product insights so you can dramatically reduce your return rate.
  • Enhance your ecommerce website using insights from returns so you can generate more sales and less returns in the future.
Episode 1 Course Overview

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
6min
Episode 2 Designing Success

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
9min
Episode 3 Streamlining Your Returns Workflow

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
6min
Episode 4 What is a Return?

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
4min
Episode 5 Shifting Away from Refunds

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
10min
Episode 6 Investigating Your Return Rate

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
9min
Episode 7 Examining Return Reasons

The Customer Return Center is where your shoppers will go to submit their refund, exchange, warranty, or store credit request. The Customer Return Center can be accessed by typing in the URL or selecting the link located in your ReturnLogic account.

Play Video
4min
Automation
Visibility
Optimization