"It takes a lot of extra work off me and helps me focus more on our customers. I love looking at analytics and love that all the information is at my fingertips."
Britney N.
"A customizable, user-friendly interface that can scale in tandem with business growth."
Crash K.
"Instead of 40 hours a week, our employee now goes into the super user-friendly software, clicks a couple of buttons and returns & exchanges are complete in under an hour a day."
Amanda S.
"Great support, strong reporting. Easy to use and train employees on features within the system. We are able to analyze returns by product category, individual products, or even by customer. Very robust system."
Peter J.
“I want to promote sales that stick. We use ReturnLogic to determine what we’re going to do. Our real ROAS is only determined when we take a deep look at our returns data and use that to inform our marketing strategy.”
Howard S.
Incredible Insights
Automated Options
Warranty Processing
With ReturnLogic
- Customer support can achieve inbox zero
- Return policy creates revenue
- Returns turn into exchanges
- Automated returns make it easy to scale
- Higher customer lifetime values
Without ReturnLogic
- Thousands of customer service emails
- Return policy is not creating revenue
- Returns are causing accounting problems
- Hundreds of returns per month make it difficult to scale
- The customer experience is suffering
Centralize your returns process in one central hub.
Returns are complicated. They bog retailers down and cost them a lot of money.
Backend systems need to be updated to create a pleasant experience and keep the reverse supply chain flowing smoothly.
Instead of making these updates manually for each return (RMA), we automate and simplify the process by giving retailers:
Out-of-the-box Return Center
Custom Workflows
Robust Integrations
Too many problems. One simple solution.
Automate the entire returns process and take back your time.
Make returns faster and easier for customers and service teams. Give customers a branded self-service returns portal. Automatically generate return labels, track returns/exchanges, and save your support team from time-sucking manual tasks.
Gain visibility into your entire returns process.
Never be surprised again. Get total visibility into your returns process and inventory. Enforce your return policy and give your warehouse team the ability to process returns in minutes. Determine product dispositions and initiate the refund process.
Get incredible insights into product returns.
Use returns data to uncover toxic products, customers, and vendors. Learn from every return so you can improve product descriptions, improve the customer experience, and boost sales by optimizing your return rate.
Connect to all of the e-commerce tools you love
Say goodbye to manual data entry. Connect the e-commerce tools you depend on with our powerful native integrations or work with your developer to build a custom integration on our open API.
