Customers can start returns and print labels without ever involving customer service.
Save the sale with a seamless swap for a product variant or a completely different SKU.
Customize your return policy and return rules to fit your exact needs and workflows.
Deal with damaged and defective products before they even reach the loading dock.
Require photos and explanations of why an item is being sent back to you.
Simple connection to your preferred inventory and logistics platforms.
A fully branded experience for your returns portal with logos and custom styling.
With just one click your returns can be processed for release.
Identify specific return reasons including sizing, quality, and defects.
Uncover informative trends across product groupings.
Separate healthy returns from "renters" who are abusing your return policy.
Shopify's most data-driven brands use ReturnLogic every day to save time and deliver an exceptional shopping experience to shoppers.