No Add-Ons. No Surprises.
Pricing plans that scale as you grow.
Starting at 2,000 annual returns
Essential
For growing retailers looking to promote sales that stick. Annual contracts starting at:
Starting at 5,000 annual returns
Business
For scaling retailers who want to understand their returns data. Annual contracts starting at:
Most Popular
Enterprise
For high-growth retailers who want a returns analyst on their account.
Custom
All Plans Include:
| Essential (Starting at 2,000 annual returns) | Business (Starting at 5,000 annual returns) | Enterprise (Custom) | |
|---|---|---|---|
| Complete customization Give your shoppers a seamless shopping experience, with a branded returns center. |  |  |  |
| Automated rules & policies Retain control over your returns process by implementing rules and conditions to match your policies. | | | |
| Advanced reporting Know your most profitable shoppers, products, and policies. | | | |
| Disposition management Keep track of the condition products come back in | | | |
| Return status tracking Know the location and status of every return | | | |
| Multiple return types Offer your shoppers refunds, store credit, gift returns, exchanges, and even warranty support. | | | |
| Incentivize Exchanges Encourage shoppers towards an exchange, over a refund by offering additional (or bonus) dollars to their total exchange amount. | | | |
| Printerless returns Shoppers use a QR code to initiate a return and the carrier packages and sends the return shipment. | | | |
| Automated approval & processing Automatically processing the refund or exchange when the shopper’s package hits in transit. | | | |
| Smart inventory management Have a single source of truth for inventory and automatically keep inventory up to date. | | | |
| Bundled returns Create policies to allow shoppers to return a single item from a bundle. | | | |
| Guided onboarding | | | |
| Access to live support | | | |
| Annual returns analytics report | | | |
| Access to open API | | | |
| Dedicated CSM | | | |
| Quarterly returns analytics reports & review meetings | | | |
| Advanced returns analytics reports & review meetings | | ||
| Continuous implementation guidance | |
Frequently Asked Questions
We offer a 12-month contract, billed annually or monthly. For your convenience, contracts auto-renew on your signing date unless you provide notice of non-renewal no less than 30 days prior to that date. Learn more about our pricing here.
