Take Control & Automate Your Warranty Returns
You made returns easy for your team and for your shoppers. Why should warranties be any different?
Make sure your shopper’s new item goes to the right location.
Give shoppers a choice and let them pick their return type.
Give shoppers the choice between getting a replacement or finding something new.
Help shoppers find their new item.
Make sure the new item is the right size, shape, color – you name it.
Let the shopper review their warranty claim before hitting submit.
Give instructions to shoppers so they know how to get their return back to your team and make sure they have a return label.
Ditch the forms – keep your post-purchase experience consistent.
Stop forcing shoppers to fill out a form and making them wait to hear back. Let them initiate a warranty return on their own with a branded warranty returns portal.
Learn why shoppers are submitting warranty claims.
The number one reason shoppers submit a warranty claim is because of damage and defects. Use warranty return data to improve products, enhance shipping, and fight back against warranty returns.
Accept & automate warranty returns from anywhere.
Want shoppers to register their third-party products with you? No problem. List all the places you want to accept warranties from and grow your marketing lists.