Are you ready for the holiday returns season?
The holiday season is fast approaching, and it’s a wonderful time of year in ecommerce. As retailers prepare for the surge of sales that is about to unfold, many will later be overwhelmed by the volume of returns that is to follow. Gift returns and managing holiday return policies especially, are notorious challenges of the holiday season.
Holiday returns management will enable:
Easy Gift Returns
Provide a frictionless customer experience for gift returns.
Huge Time Savings
Dramatically cut down on emails coming into your customer service team.
Automated Holiday Return Policies
Streamline your returns by automating policies specific to a seasonal sale or holiday.
Actionable Data & Insights
Analyze returns data to gather actionable insights, so you can drive more sales and fewer returns.
Remove friction from returning holiday gifts.
Holiday sales lead to holiday returns. And, if the product was gifted, the recipient likely does not have the information required to start a return. Your team can now automate their black friday returns and holiday return policies saving hundreds of hours on manually processing returns and instead keeping your customers happy.
Holiday returns & the operational challenge.
At the core, returns are an operational challenge.
By solving the operational needs first, the customer experience is soon to follow. Better returns management empowers you to dramatically improve the efficiency of your returns process, and reduce the emails coming to your customer service team. In particular, automated holiday return policies and gift returns provide a frictionless solution to one of the most notorious challenges of the holiday season.
We are here to guide you through seasonal returns.
With ReturnLogic, all of this friction is avoided. Our platform allows gift recipients to start their own returns, with nothing other than the information from the package. They don’t need to reach out to your customer service team, and the gift giver never has to know.