Introducing Expanded Warranties for Automated Warranty Workflows
According to Allied Market Research, the warranty market is projected to be valued at $170 billion by 2027. With more and more warranty tools coming out for e-commerce retailers, adding product protection plans to products has never been easier. However,...
Automated Returns: Why it’s Critical for Growing Ecommerce Retailers
Consumers’ buying habits have changed. They don’t care about the same things they used to when it comes to making a purchase. With online shopping becoming more and more popular, returns are now an expectation for shoppers rather than only...
Return Magic vs. ReturnLogic: When to Make the Switch
As you scale your Shopify store, returns get more difficult to manage. Each retailer has a natural progression, which we call the Returns Hierarchy of Needs. When ecommerce retailers first start out, they can probably get away with manually handling...
Warranty Returns: This is How Ecommerce Retail Changes the Customer Journey
The e-commerce retail market is exploding, spurring new platforms, payment technology, customer shopping behaviors, and expectations on how retailers should facilitate returns. As a result, billions of shoppers experience customer journeys that never existed before. The rapidly evolving shopping experience...
This is Why You Should Consider Warranty Requests as a Return Type
A warranty policy is nothing if the promises made can’t be backed up. Warranties prove to your customers that you believe in the quality of your products. But having an efficient workflow that ensures each warranty request is processed...
Ecommerce Returns by The Numbers In 2021
E-commerce returns dominated the headlines in 2021 and we’ve learned more in the last 18 months than we have in the entire existence of e-commerce. Why? It wasn’t really a choice. The pandemic forced e-commerce’s hand and led to explosive growth. The U.S....
The 4 Return Types Every Shopify Merchant Should Know
Product returns get a bad rep of being costly, complicated, and nothing but an indication of customer dissatisfaction. But here’s the truth about returns: They’re unavoidable for e-commerce retailers and they aren’t going anywhere. So instead of trying to fight returns, retailers can...
How to Offer Bundle Returns For Your Shopify Store
Thousands of Shopify merchants use bundles to get their shoppers to buy more with every purchase. Bundling (or kitting) products can reduce held inventory, introduce new or overlooked products, and increase your average order value (AOV). But product bundles also introduce a complicated problem – returns. What happens when a customer...
Product Protection Plans: The Competitive Advantage Your Shopify Store is Missing
Every brand should stand by the products they offer their customers. However, when people are being sold to in every direction, retailers have to find creative ways to build trust with shoppers to stay competitive. More and more companies are opting to...
How to Use Returns Data to Improve Your Ecommerce Business