4 Ways to Incentivize Exchanges and Lower Refund Rates
Ecommerce retailers can’t reach their business goals without a proper return policy and return management system. As an integral part of online shopping, nurturing the post-purchase experience builds customer loyalty, even if the customer wasn’t satisfied with their original purchase. Many retailers...
Returnalytics: Is Making it Harder to Return Items More Profitable for Your Business?
Welcome to the recap of ReturnLogic’s 1st Podcast! The Returnalytics Return Management Podcast discusses the latest retail trends, technology, and best practices for managing an ecommerce business and retail returns. We’ll be having conversations with the best and the brightest in...
How to Write a Return Policy (Free template included!)
Even with as much as 30% of E-commerce purchases resulting in returns, many businesses do not know how to construct an efficient and customer-friendly returns policy. Most companies see returns as a cost center and focus most of their time, energy, and money on preventing them rather...
What Customers Want to See in a Return Policy
Let’s face it. If you want to keep customers happy and coming back, returns are a necessary part of doing business. While they will never go away, with the correct return policy strategies, returns can actually improve profits.
Return Policy Tips: 7 Best Practices for a Great Ecommerce Return Policy
A return may be the most crucial experience in e-commerce.
Perfecting a Branded Returns Portal
Looking for a Branded Return Portal for your E-commerce Store? While online retail overall has experienced staggering growth, one aspect of e-commerce has not kept up – returns. Without an automated return portal, customers have to reach out to the...
Ecommerce Returns: Who’s at Fault?
E-commerce returns are still one of the most prevalent challenges for retailers.
How to Write an Ecommerce Return Policy That’ll Skyrocket Sales
E-commerce Return Policy: An e-commerce return policy covers the rules for what can be returned & exchanged so all customers are treated fairly. They typically include information on the return window, supported return types, accepted return conditions, and who is...
Should Shopify Return Policies Require Comments?
“Who is your tailor? Is that person utterly stupid or just malicious?” These are harsh words – words that would make any product designer cringe. But they’re also words retailers need to hear if they want to keep improving. The...
Shopify Return Management After the Holidays
The holiday season is an exciting time in retail. Once Black Friday rolls around, it can cause a whirlwind of hectic jubilation straight through the end of the year. However, the experienced retailer knows that this joyous time comes with...