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[…] free shipping, customers love a free returns policy and will often choose companies that offer free shipping over those that don’t. Having a free […]

[…] By offering free return shipping, your business is taking on the cost of shipping the product to the customer and paying for return shipping. It's because of this hit to the overall bottom line that many retailers are wary of free returns. via […]

[…] In fact, a National Retail Federation study found that about 59% of retailers currently offer free return shipping. Your business must proactively employ policies like free return shipping to remain competitive in today's customer-centric retail space. via […]

[…] free shipping, customers love a free returns policy and will often choose companies that offer free shipping over those that don’t. Having a free […]

[…] Returns can be a real pain point for customers, especially if your eCommerce business doesn’t get them right. Indeed, customers may be put off buying if they know they have to go through a complex or confusing process to return items that aren’t suitable. […]

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