Standardize your workflows
Keep your exchanges, returns, and warranties in one place.
Save time and money
By incorporating third party warranty claims into returns management, you can bypass the back-and-forth communication, manual tasks, and enormous investments.
Better customer experiences
Customers are empowered to start a warranty claim whenever and wherever they want. And the best part is they won’t even need to contact your team.
Flexible workflows
You can either follow the same workflow or an entirely different workflow for these returns. It’s up to you!
Ensure legitimate return requests
Brands have the ability to require proof of purchase, in the form of a picture of the receipt from the customer. Now, you won’t have to worry about fraudulent third party warranty claims.
Increase your marketing lists
When a customer submits a warranty claim, a new customer profile is added to your account. Now it’s time to develop the customer relationship and drive repeat purchases.
What our users are saying
Re-market to customers who have registered their products and solve claims quicker than ever before.
Before ReturnLogic, the way we handled Third-Party Warranty claims can be summed up in three words: Lots of paperwork. Now, we're able to keep exchanges, returns, warranties, and 3PW in one place. We're able to solve claims quicker and able to re-market to people who have registered their products.
Patty Hernandez
Director of E-Commerce