How do I create a returns policy? 

  • A return policy should contain straightforward, easy-to-read language on its own separate page that is easy to access from your ecommerce homepage. It’s important to include certain features in any return policy aimed at optimizing the customer experience and workflow efficiency.  Review our free returns policy checklist here.
  • Return policies aren’t something to set and forget. However, knowing where to begin can be a challenge, which is why we’ve provided a free return policy generator for you to get started.