Provide your shoppers with the best returns experience possible while reducing your brand’s return rates.
Trusted by 1000+ Ecommerce Merchants:
The Real Cost of Returns:
A return from a shopper is more than just a loss of an individual sale. The returns process itself incurs additional resources, and a bad or manual returns experience can negatively impact the profitability and sustainability of your ecommerce business:
- 8 out of 10 online shoppers would say goodbye to a retailer with a bad returns experience.
- A manual returns process, on average, leads to an 80% refund rate.
- It takes 15 minutes on average to manually process one return.
Ebook: How to Create a Profitable Returns Strategy
What Does ReturnLogic Offer?
Our returns management software equips your team with the tools they need to
create a profitable returns experience for your ecommerce business.
The best returns experience for your shoppers
Give your shoppers a hassle-free returns experience by allowing shoppers to initiate returns on their own through a self-service returns portal located directly on your ecommerce store.
An automated returns process
Save your team from spending hundreds of hours manually processing your ecommerce returns and instead automate the process. Shoppers can initiate returns through your returns portal, which can be automatically approved or rejected based on your ecommerce store’s returns policy.
Returns insights to improve your ecommerce store
ReturnLogic collects your returns data so you can see why shoppers are making returns in the first place. Leverage this data to make informed decisions about how to improve your product or post-purchase experience for your ecommerce business.
The ability to accept & track all return types
Track the status and condition of all your returns, exchanges, and warranty claims in one place. This also includes items purchased from third-party sales channels like Amazon, eBay, etc.
“Instead of 40 hours a week, our employee now goes into the super user-friendly software, clicks a couple of buttons, and returns & exchanges are complete in under an hour a day. The time savings for us while using ReturnLogic is very significant to our company, to be able to use those resources elsewhere.”
Start leveraging your returns to protect profits
Book a demo today with one of our returns experts to see how ReturnLogic can streamline your returns experience.