ReturnLogic vs. Returnly

Find out why ecommerce brands trust ReturnLogic over Returnly to deliver a profitable returns experience.

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Trusted by 1000+ Ecommerce Retailers:

Why choose ReturnLogic over Returnly?

Returnly and ReturnLogic may have a lot of similarities, but only ReturnLogic has the built-in
features you need to scale your ecommerce business.

Returnly Technology causes exchange fees — Ecommerce retailer making insights from her collected returns data

Avoid paying a 9-11% fee on every exchange

Some Returnly plans will take a 9-11% fee for fronting the bill on exchanges, which is better known as the “Returnly Tax”. At ReturnLogic, we won’t eat into your profits by charging you a transaction fee for each exchange, store credit, refund, or warranty claim your shoppers make.

Stop Paying Returnly Tax

Protect your business from returns fraud

According to the National Retail Federation, fraudulent returns cost US retailers $25 billion in 2022. Returnly doesn’t offer any way to prevent fraudulent returns, but ReturnLogic does with disposition management. This will let your customer service team know the condition of each return before issuing a refund or exchange.

Prevent Returns Fraud

Returnly app causes accounting issues on Shopify — Cheerful clothing store owners preparing online orders for shipping. Two happy businesswomen smiling while working together in a thrift store. Female entrepreneurs running an e-commerce small business.

Simplify your accounting on Shopify

Returnly requires its retailers to use a secondary payment gateway. This creates duplicate orders, exaggerates profits, and under-reporting of taxes. To avoid these accounting headaches, ReturnLogic relies on Shopify’s native payment gateway.

Avoid Accounting Issues

Streamline warranty claims

Unlike Returnly, ReturnLogic supports warranty returns. With ReturnLogic, retailers can accept and track all their warranty returns in one place, even those made from products registered outside your Shopify store (Amazon, Etsy, etc.).

Support Warranty Claims