ReturnLogic vs. Returnly
Find out why ecommerce brands trust ReturnLogic over Returnly to deliver a profitable returns experience.
Talk to a Returns Expert
Trusted by 1000+ Ecommerce Retailers:
Why choose ReturnLogic over Returnly?
Returnly and ReturnLogic may have a lot of similarities, but only ReturnLogic has the built-in
features you need to scale your ecommerce business.
Avoid paying a 9-11% fee on every exchange
Some Returnly plans will take a 9-11% fee for fronting the bill on exchanges, which is better known as the “Returnly Tax”. At ReturnLogic, we won’t eat into your profits by charging you a transaction fee for each exchange, store credit, refund, or warranty claim your shoppers make.
Protect your business from returns fraud
According to the National Retail Federation, fraudulent returns cost US retailers $25 billion in 2022. Returnly doesn’t offer any way to prevent fraudulent returns, but ReturnLogic does with disposition management. This will let your customer service team know the condition of each return before issuing a refund or exchange.
Simplify your accounting on Shopify
Returnly requires its retailers to use a secondary payment gateway. This creates duplicate orders, exaggerates profits, and under-reporting of taxes. To avoid these accounting headaches, ReturnLogic relies on Shopify’s native payment gateway.
Streamline warranty claims
Unlike Returnly, ReturnLogic supports warranty returns. With ReturnLogic, retailers can accept and track all their warranty returns in one place, even those made from products registered outside your Shopify store (Amazon, Etsy, etc.).
See how ReturnLogic customers were able to
boost their revenue & retention
Scale your business with ReturnLogic
Schedule a demo today to see why ecommerce retailers trust ReturnLogic over Returnly.