What do you want to Offer to your Customer when an Exchange is Requested?

Exchange Type Settings

Click Here to access the Exchange Type Settings or navigate to Settings > Originate > Configure >Policy.

What is offered for exchanges?

  1. Variant Exchanges-  The shopper will only be able to exchange for different variants (size, color, ect...) of the item that they are returning.


2. Full Exchanges-  The shopper will be able to choose from all active items in the product catalog for their exchange items.