The barcodes that the scanners capture, translate into RMA numbers and Item Id's. The Item Id and the RMA number can be used in lieu of using a scanner.
Type the RMA number in the Barcode Scan text field in lieu of using a scanner to produce the correct RMA.
1. Under Barcode Scan, select the correct Disposition.
2. Type the Item Id (it can be located on the packing slip) into the text field.