Do I need a scanner when using Collector?

You do not need a scanner in order to use Collector. The barcodes that the scanners capture, translate into RMA numbers and Item Id's. The Item Id can be typed into the Barcode Scan on the Items Page and the RMA number can be used in the Collector Overview in lieu of using a scanner.

Collector Overview

1. Type the RMA number into the Barcode Scan text field in lieu of using a scanner to produce the correct RMA.

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Items Page

1. Under Barcode Scan, select the correct Disposition.

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2. Type the Item Id (it can be located on the packing slip) into the text field.

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