Are Retail Sustainability and Ecommerce Returns Mutually Exclusive?
With another year around the sun, Earth Day challenges us to think about our carbon footprint once again. There has been a noticeable shift in consumer behavior as more people aim to adopt sustainable shopping habits. In fact, internet searches for...
Returns Management as a Profit Center
Traditionally, returns have been leveraged as a cost center, something to minimize, an unfortunate by-product of retail.
Help Your Customers with Returns Management
Why is managing returns important? Returns have become an integral part of the customer experience in e-commerce. 79% of customers want free return shipping, and 96% say they will buy again if the return process is easy.
How to Evaluate Returns Management Solutions
Which Returns Management Solution is Best for Your Brand?
Happy Returns Experience: Customer Centricity in Returns Management
Addressing Customer Centricity
Reduce Your Return Rate: The Advanced Guide
With an estimated return rate of nearly 30% in ecommerce, and an increasing shift toward online shopping, it’s no surprise that retailers are trying to reduce their return rate more than ever.
Smarter Returns Management in 10 Simple Steps
Many e-commerce retailers refrain from investing in their return management process, and it’s hard to blame them. Returns can be expensive and time-consuming. Before partnering with ReturnLogic, it commonly took a week or even longer for our clients to fully...
Shopify Customer Returns: Are Serial Returners a Problem?
How to Approach Shopify Customer Returns the Smart Way Retailers no longer have to consider Shopify customer returns to be just another cost of doing business. Returns are a perfectly natural part of the shopper’s journey with the brand, given that...
5 Ways to Reduce Returns with Product Photos
5 Tips to Combat Returns with Catalog Photography The old idiom says a picture is worth a thousand words but did you know a picture can also be worth thousands of dollars in returns and, inherently, lost customers.
The Perks of Return Analytics: The Mystery of the Jilted Jewelry
First in an occasional series of stories about life in the trenches of retail product returns