Returnalytics: Should You Make Returns Easier for Shoppers or Easier for Merchants?
About the Episode Welcome to the recap of our 2nd Returnalytics podcast episode! The Returnalytics podcast discusses the latest retail trends, technology, and best practices for managing an ecommerce business and retail returns. On our podcast, we’ll be having conversations with...
4 Ways to Incentivize Exchanges and Lower Refund Rates
Ecommerce retailers can’t reach their business goals without a proper return policy and return management system. As an integral part of online shopping, nurturing the post-purchase experience builds customer loyalty, even if the customer wasn’t satisfied with their original purchase. Many retailers...
How Venture for America Prepared a Pandemic Grad for Life at a Tech Startup
Author Note: This post was originally published on Technical.ly. Have you ever tried looking for your first professional job in the middle of a pandemic that shut the world down? I have.In the fall of 2020, I was finishing up...
Returnalytics: Is Making it Harder to Return Items More Profitable for Your Business?
Welcome to the recap of ReturnLogic’s 1st Podcast! The Returnalytics Return Management Podcast discusses the latest retail trends, technology, and best practices for managing an ecommerce business and retail returns. We’ll be having conversations with the best and the brightest in...
Are Retail Sustainability and Ecommerce Returns Mutually Exclusive?
With another year around the sun, Earth Day challenges us to think about our carbon footprint once again. There has been a noticeable shift in consumer behavior as more people aim to adopt sustainable shopping habits. In fact, internet searches for...
Coffee + Commerce: Shake Up Your Ecomm Strategy with Social Commerce
Earlier this month, we met with Deb Mecca, for our third episode of Coffee & Commerce and chatted with her about spicing up your e-commerce strategy in 2022. Coffee & Commerce is a series of fireside chats hosted by the...
Automated Returns: Why it’s Critical for Growing Ecommerce Retailers
Consumers’ buying habits have changed. They don’t care about the same things they used to when it comes to making a purchase. With online shopping becoming more and more popular, returns are now an expectation for shoppers rather than only...
Coffee & Commerce: Optimizing CLV in the Post-Purchase Experience with Whiplash’s Marco De Paulis
This past Tuesday, February 8th, we chatted with Whiplash’s Marco De Paulis, for our second episode of Coffee & Commerce. Coffee & Commerce is a series of fireside chats hosted by the ReturnLogic team to connect e-commerce storeowners together through...
Warranty Returns: This is How Ecommerce Retail Changes the Customer Journey
The e-commerce retail market is exploding, spurring new platforms, payment technology, customer shopping behaviors, and expectations on how retailers should facilitate returns. As a result, billions of shoppers experience customer journeys that never existed before. The rapidly evolving shopping experience...
How to Use Returns Data to Improve Your Ecommerce Business